| Experience
|
- Primary
contact in training and implementation of FoolProof Security (www.smartstuff.com)
for Technical Support.
- Aided
in the transition of Technical Support facilities from the Redmond location
to the main offices at The Learning Company (www.thelearningcompany.com).
- Phone
and email support and troubleshooting for standalone and network versions
of children's educational software for Macintosh and Windows.
- Researched
complex issues in testing and support of current software products and
maintaining a high level of professionalism while doing it.
- Utilized
File Maker Pro, Access, and SaleLogix on a daily basis.
- Coordinating
student events on a college campus.
- Promoting
events through various forms of media (WebPages, flyers, and graphics).
Products most used for this process were Adobe Photoshop, 3D Studio
Max on both Windows and Mac platforms.
- Light
office work (filing, phones, typing). Software most commonly used in
the office were components of Microsoft Office (Word, Excel, PowerPoint).
- CGI,
HTML, and java scripting.
- Creating
innovative graphics and color schemes for the main site. Dreamweaver,
as well as other sorts of web editors, were used daily.
- Building
our customer client base by making contacts by phone, fax, and email.
| June
1998 - Sept. 1999 |
| The
Jungle Zone |
| Las
Vegas, NV |
| Sales
Representative |
- Customer
service, cashiering, phones, and light data entry with Excel.
- Responsibility
of opening/closing the store.
- Developed
several web site layouts, design, and plans for implementation.
|
